Membership 2015Conference and Events

Careers: Stewards

Job Description

Position: Stewards Job Description

Role

  • Stewards are deployed to assist in the safe operation of the ground whether for a match day, evening security/gateway reception or a special event.
  • They must provide spectators/visitors with a great first impression.
  • They will need to obtain a knowledge of the ground i.e. buildings, entrances, toilets, first aid box.
  • They will need to be fully aware of any Ticket promotions or offers. 
  • They will need to be able to assist with queries or point customers in the right direction if they cannot deal with the query themselves ie ordering advanced tickets, hospitality enquiries


Qualities Required:

  • Outstanding Customer Service
  • Smartly Dressed and Well Presented
  • Friendly and Polite
  • Take Pride in your work
  • Represent the Company and its Customers to the highest standard